Privacy Policy

Almix (Almix LLC) operates the website at https://almix.net and the game hosting panel at https://panel.almix.net. This Privacy Policy explains how we handle information in connection with our services.

Account information. When you create a hosting account, we collect your name, email address, and payment information necessary to provide the service.

Usage data. We may automatically collect information about how you interact with our website and panel, including IP addresses, browser type, pages visited, and timestamps.

Support communications. If you contact us via email or Discord, we retain those communications to resolve your inquiry and improve our service.

No special categories. We do not intentionally collect sensitive personal information (health data, government ID numbers, etc.).

We use the information we collect to:

• Provision, operate, and maintain your hosting services
• Process payments and send billing communications
• Respond to support requests
• Send service-related notices (outages, policy changes)
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for behavioral advertising.

We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, infrastructure providers). These parties are contractually required to protect your data and may only use it to perform services on our behalf.

We may also disclose your information if required to do so by law or in response to valid legal process.

We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal or compliance purposes.

We use commercially reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to object to certain processing activities. To exercise these rights, contact us at contact@almix.net.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.

Questions about this policy? Email us at contact@almix.net.